Privacy Policy
Last updated:
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Table of Contents
1. Introduction
We collect only the data necessary to provide the educational service, and we do not sell your personal data to any third party under any circumstances.
2. Data We Collect
We collect the following types of data:
- Registration data: your first and last name, your email address, and your track of study (the Egyptian Baccalaureate system).
- Usage data: the lessons you have viewed, your exam and quiz results, your interactions with the smart assistant, and learning statistics (XP, day streak, study time).
- Device data: the device type and operating system, and the unique device identifier.
3. How We Use Your Data
We use the collected data for the following purposes:
- To deliver the educational service and to personalise the learning experience.
- To create personalised study plans based on your performance.
- To provide performance predictions and parent reports.
- To improve the quality of our content and services.
- To send important notifications about your account and subscription.
- To process payments and subscriptions.
- To respond to technical support requests.
4. Data Sharing
We do not sell your personal data to any third party. We may share your data only in the following circumstances:
- With Paymob, in order to process payments securely.
- With Google and Microsoft, solely for sign-in purposes.
- Where required by Egyptian law.
- To protect our legal rights or to prevent fraud.
5. Data Security
We apply strict security measures to protect your data:
- All data is encrypted in transit (SSL/TLS).
- Passwords are stored using one-way hashing (bcrypt).
- Periodic reviews of our security measures.
- Access to personal data is restricted to authorised personnel only.
6. Your Rights
You have the following rights in relation to your data:
- Access: you can request a copy of your personal data.
- Correction: you can update your data through your account settings.
- Deletion: you can request the deletion of your account and of all data associated with it.
- Objection: you can object to the processing of your data for marketing purposes.
8. Privacy of Children
The website and the app are designed for secondary-school students (approximately 15-18 years of age). We do not knowingly collect data from children under the age of 13. If we learn that we have collected data from a child under the age of 13, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by a notice on the website or in the app, or by email. We recommend that you review this Policy periodically.
10. Contact Us
For any questions about this Privacy Policy, or in order to exercise your rights, contact us at [email protected] or on 01012345678 (Cairo, Egypt), or through the technical support section.