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    Privacy Policy

    Last updated: 2 October 2026

    3 min read

    At Shedilox we are committed to protecting your privacy and your personal data. This Policy explains how we collect, use and protect your information when you use our website and our services.

    Table of Contents

    • 1. Introduction
    • 2. Data We Collect
    • 3. How We Use Your Data
    • 4. Data Sharing
    • 5. Data Security
    • 6. Your Rights
    • 7. Cookies
    • 8. Privacy of Children
    • 9. Updates to This Policy
    • 10. Contact Us
    Table of Contents
    • 1. Introduction
    • 2. Data We Collect
    • 3. How We Use Your Data
    • 4. Data Sharing
    • 5. Data Security
    • 6. Your Rights
    • 7. Cookies
    • 8. Privacy of Children
    • 9. Updates to This Policy
    • 10. Contact Us

    1. Introduction

    We collect only the data necessary to provide the educational service, and we do not sell your personal data to any third party under any circumstances.

    2. Data We Collect

    We collect the following types of data:

    • Registration data: your first and last name, your email address, and your track of study (the Egyptian Baccalaureate system).
    • Usage data: the lessons you have viewed, your exam and quiz results, your interactions with the smart assistant, and learning statistics (XP, day streak, study time).
    • Device data: the device type and operating system, and the unique device identifier.

    3. How We Use Your Data

    We use the collected data for the following purposes:

    • To deliver the educational service and to personalise the learning experience.
    • To create personalised study plans based on your performance.
    • To provide performance predictions and parent reports.
    • To improve the quality of our content and services.
    • To send important notifications about your account and subscription.
    • To process payments and subscriptions.
    • To respond to technical support requests.

    4. Data Sharing

    We do not sell your personal data to any third party. We may share your data only in the following circumstances:

    • With Paymob, in order to process payments securely.
    • With Google and Microsoft, solely for sign-in purposes.
    • Where required by Egyptian law.
    • To protect our legal rights or to prevent fraud.

    5. Data Security

    We apply strict security measures to protect your data:

    • All data is encrypted in transit (SSL/TLS).
    • Passwords are stored using one-way hashing (bcrypt).
    • Periodic reviews of our security measures.
    • Access to personal data is restricted to authorised personnel only.

    6. Your Rights

    You have the following rights in relation to your data:

    • Access: you can request a copy of your personal data.
    • Correction: you can update your data through your account settings.
    • Deletion: you can request the deletion of your account and of all data associated with it.
    • Objection: you can object to the processing of your data for marketing purposes.

    7. Cookies

    We use Essential Cookies that are necessary to operate and protect the website:

    Session Cookies: these keep you signed in for the duration of a browsing session, so that you do not need to re-enter your details on every page. They are stored temporarily in your browser and are cleared automatically when the session ends.

    CSRF Tokens: these protect against Cross-Site Request Forgery attacks, ensuring that submissions really do come from you and not from another site.

    These cookies are necessary for your account to work and cannot be disabled. We do not use any cookies for tracking, for marketing or for external analytics, and we do not share this data with any third party for advertising purposes.

    8. Privacy of Children

    The website and the app are designed for secondary-school students (approximately 15-18 years of age). We do not knowingly collect data from children under the age of 13. If we learn that we have collected data from a child under the age of 13, we will delete it immediately.

    9. Updates to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by a notice on the website or in the app, or by email. We recommend that you review this Policy periodically.

    10. Contact Us

    For any questions about this Privacy Policy, or in order to exercise your rights, contact us at [email protected] or on 01012345678 (Cairo, Egypt), or through the technical support section.

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